Access to Services Centre, Town Hall Municipal Buildings (Ground Floor)


With a budget of £150M to maintain the services required by a resident population of 142,283 (2001 Census), Blackpool Borough Council is comparable in size to a multi-national company.
As with any business, customer service and accessibility are both vital ingredients in ensuring customer satisfaction. With this in mind, Blackpool Borough Council took the decision to modernise and improve its service delivery through the refurbishment of the Access to Services centre, established within the Town Hall Municipal Buildings.

The new centre would include a large reception with feature desk, a greeter area, an information point with large LCD screens, a cashiers area, interview rooms and back offices.
The design of the new Access to Services centre would embrace the latest ‘access to all’ principals providing a light, airy and welcoming facility. The open plan design would meet new legal requirements under the Disability Discrimination Act and cater for citizens with special needs such as the elderly and disabled in addition to parents with children in prams.

The project would be procured and managed through the partnership principals set out in PPC2000, thus providing the added value necessary to make best use of the available budget and existing services.


The existing site would be divided into four areas with the development of each area leading on so that the public could still use the facility with the minimum of disruption.
T. Jolly Services would undertake an initial survey of the Town Hall Municipal Buildings in September 2003, to establish the design of the existing building services and how best to reuse them. In order to prevent excessive damage being caused to the building fabric that would remain on show until the final phase, such as the fixed panel ceilings, the survey would be carried out in a non-intrusive way.
Initial building work would commence on site in December 2003 with the strip out and demolition of existing ceilings and partition walls. The new design for the mechanical services would be completed by November 2003 in time for the first phase of the services refurbishment to commence in January 2004.

T. Jolly’s would be responsible for the installation of the LPHW heating, domestic hot and cold water, ventilation, air conditioning, sprinkler system and BMS controls. An additional disabled toilet would also be created complete with new sanitaryware, drainage and domestic hot and cold water supply.

The project would be completed in October 2004.


In order to reduce the effects of condensation, the existing perimeter supply air heating system, that utilised LPHW zone heater coils, was removed and replaced by a new low level LPHW trench heating system throughout the main glazed areas. Additional radiators were provided in the main reception area (feature radiator) and disabled toilet and two new air curtains were installed above the main entrance door and reception door, both retaining the original LPHW supply.

Two existing split type air conditioning cassettes serving the reception area and three LPHW fan coil units were decommissioned and replaced with an environmentally and technologically advanced Mitsubishi VRV system. The new system consisting of seven ceiling cassettes and one ducted unit provides the back offices, interview rooms and public spaces with both additional heating in winter and cooling in summer. An additional split system was installed in the IT room enabling it to call for cooling whilst the surrounding areas served by the VRV can call for heating.

The existing supply air handling unit located in the basement that previously supplied the perimeter heating was re-used to supply tempered air to the public/office areas through new ductwork and ceiling supply diffusers.

The existing extract air handling unit located in the basement that previously extracted air from the office areas was re-used to extract stale air from both the office and public areas. This was supplemented by a Nuaire in-line fan that discharges extracted air from the reception area via a roof mounted cowl and by a Nuaire in-line ‘shunt’ fan that extracts air from the interview rooms into the main air handling unit.

The existing sprinkler system was removed back to the sprinkler mains and a new system was installed.


Thanks to the success of the redevelopment project and the excellent working relationship between the partnership team members, the same team has been retained to undertake £120k of further works for Blackpool Borough Council. This includes the redevelopment of various areas across three floors of the Town Hall and the whole of the first floor office area of the Town Hall Municipal Buildings.For further information on this case study or to enquire about Partnership Projects or M&E services installations, please contact: joe-turner@tjolly.co.uk


 


Client:
Blackpool Borough Council

Builder:
F Parkinson

Architect:
Lewis & Hickey

Mechanical Engineers:
T. Jolly (Services) Ltd.

Mechanical and A/C Value:
£175,000.00